ABOUT PACKAGE: Your plant will be meticulously bubblewrapped and shipped in a sturdy box. Most 2" plants are shipped in their original plastic pot with soil. Fragile and big 4" plants are shipped bareroot to ensure their safety. When opening your package, some soil may be loose in the box. Plant orders are shipped within 3-5 days depending on availability of the plant. We ship our plants Monday through Friday, all twelve months of the year! If you need your order urgently, please message us so we can upgrade your shipping (additional cost applied). Here is our blog about the shipping process and packaging. We do not ship outside of the continental United States. *** We ship all year round, heat packs are available for purchase in the winter.